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Key-phrase boosted unsupervised summary generation for FinTech organization
Some of the NLP applications such as intent detection, sentiment classification, text summarization can help FinTech organizations to utilize the social media language data to find useful external insights and can be further utilized for downstream NLP tasks.
Data Driven Content Creation using Statistical and Natural Language Processing Techniques for Financial Domain
Typically, customers try to get their questions answered by low-touch channels like search and virtual assistant first, before getting in touch with a live chat agent or the phone representative.
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