no code implementations • 16 Mar 2023 • Evandro Gouvêa, Ali Dadgar, Shahab Jalalvand, Rathi Chengalvarayan, Badrinath Jayakumar, Ryan Price, Nicholas Ruiz, Jennifer McGovern, Srinivas Bangalore, Ben Stern
Trustera, the first functional system that redacts personally identifiable information (PII) in real-time spoken conversations to remove agents' need to hear sensitive information while preserving the naturalness of live customer-agent conversations.
Automatic Speech Recognition Natural Language Understanding +2
1 code implementation • 24 Apr 2019 • Nicholas Ruiz, Marcello Federico
We propose a variation to the commonly used Word Error Rate (WER) metric for speech recognition evaluation which incorporates the alignment of phonemes, in the absence of time boundary information.
no code implementations • 24 Apr 2019 • Nicholas Ruiz, Mattia Antonino Di Gangi, Nicola Bertoldi, Marcello Federico
Machine translation systems are conventionally trained on textual resources that do not model phenomena that occur in spoken language.
Automatic Speech Recognition Automatic Speech Recognition (ASR) +6
no code implementations • 11 May 2018 • Nicholas Ruiz, Srinivas Bangalore, John Chen
With the resurgence of chat-based dialog systems in consumer and enterprise applications, there has been much success in developing data-driven and rule-based natural language models to understand human intent.