AI for bureaucratic productivity: Measuring the potential of AI to help automate 143 million UK government transactions

no code implementations • 18 Mar 2024 • Vincent J. Straub, Youmna Hashem, Jonathan Bright, Satyam Bhagwanani, Deborah Morgan, John Francis, Saba Esnaashari, Helen Margetts

We estimate that UK central government conducts approximately one billion citizen-facing transactions per year in the provision of around 400 services, of which approximately 143 million are complex repetitive transactions.

Decision Making

'Team-in-the-loop' organisational oversight of high-stakes AI

no code implementations • 24 Mar 2023 • Deborah Morgan, Youmna Hashem, Vincent J. Straub, Jonathan Bright

We therefore suggest a broader lens of 'team-in-the-loop' to conceptualise the system-level analysis required for adoption of AI within high-stakes public sector deployment.

Decision Making Vocal Bursts Intensity Prediction

A multidomain relational framework to guide institutional AI research and adoption

no code implementations • 17 Mar 2023 • Vincent J. Straub, Deborah Morgan, Youmna Hashem, John Francis, Saba Esnaashari, Jonathan Bright

Calls for new metrics, technical standards and governance mechanisms to guide the adoption of Artificial Intelligence (AI) in institutions and public administration are now commonplace.

Artificial intelligence in government: Concepts, standards, and a unified framework

1 code implementation • 31 Oct 2022 • Vincent J. Straub, Deborah Morgan, Jonathan Bright, Helen Margetts

Recent advances in artificial intelligence (AI), especially in generative language modelling, hold the promise of transforming government.

Language Modelling