no code implementations • IJCNLP 2017 • Jui-Yang Wang, Min-Feng Kuo, Jen-Chieh Han, Chao-Chuang Shih, Chun-Hsun Chen, Po-Ching Lee, Richard Tzong-Han Tsai
In the paper, we propose an information retrieval based (IR-based) Question Answering (QA) system to assist online customer service staffs respond users in the telecom domain.