Effects of Persuasive Dialogues: Testing Bot Identities and Inquiry Strategies

18 Jan 2020 Shi Weiyan Wang Xuewei Oh Yoo Jung Zhang Jingwen Sahay Saurav Yu Zhou

Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies influence the conversation's effectiveness... (read more)

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