DiaASQ : A Benchmark of Conversational Aspect-based Sentiment Quadruple Analysis
The rapid development of aspect-based sentiment analysis (ABSA) within recent decades shows great potential for real-world society. The current ABSA works, however, are mostly limited to the scenario of a single text piece, leaving the study in dialogue contexts unexplored. To bridge the gap between fine-grained sentiment analysis and conversational opinion mining, in this work, we introduce a novel task of conversational aspect-based sentiment quadruple analysis, namely DiaASQ, aiming to detect the quadruple of target-aspect-opinion-sentiment in a dialogue. We manually construct a large-scale high-quality DiaASQ dataset in both Chinese and English languages. We deliberately develop a neural model to benchmark the task, which advances in effectively performing end-to-end quadruple prediction, and manages to incorporate rich dialogue-specific and discourse feature representations for better cross-utterance quadruple extraction. We hope the new benchmark will spur more advancements in the sentiment analysis community.
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Results from the Paper
Task | Dataset | Model | Metric Name | Metric Value | Global Rank | Benchmark |
---|---|---|---|---|---|---|
Conversational Sentiment Quadruple Extraction | DiaASQ (EN) | E2E-DiaASQ | Span F1 (target) | 88.62 | # 1 | |
Span F1 (aspect) | 74.71 | # 1 | ||||
Span F1 (opinion) | 60.22 | # 1 | ||||
Pair F1 (target-aspect) | 47.91 | # 1 | ||||
Pair F1 (target-opinion) | 45.58 | # 1 | ||||
Pair F1 (aspect-opinion) | 44.27 | # 1 | ||||
Quad F1 (micro) | 33.31 | # 1 | ||||
Quad F1 (identification) | 36.80 | # 1 | ||||
Conversational Sentiment Quadruple Extraction | DiaASQ (ZH) | E2E-DiaASQ | Span F1 (target) | 90.23 | # 1 | |
Span F1 (aspect) | 76.94 | # 1 | ||||
Span F1 (opinion) | 59.35 | # 1 | ||||
Pair F1 (target-aspect) | 48.61 | # 1 | ||||
Pair F1 (target-opinion) | 43.31 | # 1 | ||||
Pair F1 (aspect-opinion) | 45.44 | # 1 | ||||
Quad F1 (micro) | 34.94 | # 1 | ||||
Quad F1 (identification) | 37.51 | # 1 |