1 code implementation • 7 Feb 2023 • Stephen Obadinma, Faiza Khan Khattak, Shirley Wang, Tania Sidhom, Elaine Lau, Sean Robertson, Jingcheng Niu, Winnie Au, Alif Munim, Karthik Raja K. Bhaskar, Bencheng Wei, Iris Ren, Waqar Muhammad, Erin Li, Bukola Ishola, Michael Wang, Griffin Tanner, Yu-Jia Shiah, Sean X. Zhang, Kwesi P. Apponsah, Kanishk Patel, Jaswinder Narain, Deval Pandya, Xiaodan Zhu, Frank Rudzicz, Elham Dolatabadi
Building Agent Assistants that can help improve customer service support requires inputs from industry users and their customers, as well as knowledge about state-of-the-art Natural Language Processing (NLP) technology.