Predictors of Well-being and Productivity among Software Professionals during the COVID-19 Pandemic -- A Longitudinal Study

24 Jul 2020  ·  Daniel Russo, Paul H. P. Hanel, Seraphina Altnickel, Niels van Berkel ·

The COVID-19 pandemic has forced governments worldwide to impose movement restrictions on their citizens. Although critical to reducing the virus' reproduction rate, these restrictions come with far-reaching social and economic consequences. In this paper, we investigate the impact of these restrictions on an individual level among software engineers currently working from home. Although software professionals are accustomed to working with digital tools, but not all of them remotely, in their day-to-day work, the abrupt and enforced work-from-home context has resulted in an unprecedented scenario for the software engineering community. In a two-wave longitudinal study (N=192), we covered over 50 psychological, social, situational, and physiological factors that have previously been associated with well-being or productivity. Examples include anxiety, distractions, psychological and physical needs, office set-up, stress, and work motivation. This design allowed us to identify those variables that explain unique variance in well-being and productivity. Results include (1) the quality of social contacts predicted positively, and stress predicted an individual's well-being negatively when controlling for other variables consistently across both waves; (2) boredom and distractions predicted productivity negatively; (3) productivity was less strongly associated with all predictor variables at time two compared to time one, suggesting that software engineers adapted to the lockdown situation over time; and (4) the longitudinal study did not provide evidence that any predictor variable causal explained variance in well-being and productivity. Our study can assess the effectiveness of current work-from-home and general well-being and productivity support guidelines and provide tailored insights for software professionals.

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Computers and Society Software Engineering

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